Despite their unique medical concerns, all patients have the same basic needs: to be heard, to be respected and to be cared for. One of the most effective ways to meet these needs is to establish and build patient rapport. In this blog post, we’ll explore what patient rapport is and seven tactics that you can employ to help build it.
What is patient rapport?
At its core, patient rapport is the positive relationship or connection that exists between a clinician and a patient. It is a relationship that is characterized by agreement, mutual understanding, trust and empathy between both parties. Clinicians that take the time to build patient rapport are better able to teach and influence their patients, improving the quality of care that is provided and enhancing patient outcomes.